Support

LabPlus Technologies offers technical support and update services for the LabPlus and LimsLink software.


Phone Assistance:
The LabPlus Technologies Help Desk can be reached from 8:30 AM to 5:00 PM (Eastern time) at: 514-337-7684 or at 1-866-485-5601
Special 24/7 arrangements are available for technical support during project kick-off.

Help Request:
A technical support request can be submitted by fax at: 514-337-5996 or by email at:

Remote Help:
We have the ability to access remote computers for technical support when required. Support personnel will instruct you on the procedure and requirements upon request.

Technical Notes:
Technical notes describe practical ways to resolve some common problems you might encounter. Contact us for more details.

Update Services:
We are committed to offering excellent products made with leading software technology. This is why we regularly update LabPlus. Updates are available for download from our FTP site and are free of charge for customers that subscribe to our technical support program.